Current Clients
Current Clients
To begin telehealth appointments, view your billing information, pay a balance, see upcoming appointments, and complete new forms, visit the Client Portal:
Interested in leaving an anonymous quote or review about Uplift Counseling Services? Please fill out the form below:
More on Thomistic Psychology
Watch these videos below for a greater understanding about our philosophy and feel free to ask your clinician for more information! These videos were created by Thomas Pfister, who trained Clare and Katie in Thomistic Psychology (Thank you, Thomas!).
Attendance
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Cancellations
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Attendance · Cancellations ·
Attendance
If you Late Cancel or No Show your scheduled appointment three times your therapist may, at their discretion, refer you to another counseling office that better fits your scheduling needs, and close your case with Uplift Counseling.
Arriving more than 15 minutes after the start of a scheduled appointment will result in your session being cancelled and a late-cancellation fee being charged, unless previously arranged with your therapist.
In the event of unforeseen circumstances or occurrences outside of client control, please explain the situation to your provider via voicemail or email.
Cancellations
Any appointments cancelled within 24 hours of the scheduled appointment or no-showed (missed appointment without letting the office or therapist know) will be automatically billed a $135.00 late-cancellation fee.
We understand circumstances arise which are not in client control which may impact cancellations. All late fees are assessed by your therapist.
If you are cancelling within 24 hours of your appointment, please leave a voicemail for your provider.
Late-cancellation and no-show fees cannot be waived without a reason provided.
Uplift Counseling requires 24 hour notice for cancellations.
My therapist and I aren’t a good fit. What do I do?
No worries! Having a good fit with your provider is essential to a positive counseling experience.
If you feel like you and your therapist don’t work as well together as you could, call the admin number (715-229-5121) or email counseling@upliftmbs.com and let us know.
We can transfer you to a different provider in our office who fits your preferences better. Please provide any information you think is relevant to finding a better fit (ex. “I have a hard time starting the conversation, I need someone who will help lead me and get me to open up.” “I need to talk to someone who understand difficulties with parenting.” etc.)
Please note that it often does take some time to get you matched with a new therapist, so there may be a lapse in care during the transfer process. If this is of concern to you, please talk to your current therapist or ask the front office to touch base with them so we can plan for the best way to transfer you.
Most therapists will not continue to schedule appointments when you start the transfer process since the relationship is not therapeutically beneficial at that point.