Your Questions, Answered

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • Yes, Uplift Counseling currently accepts commercial insurance plans in Wisconsin from Aetna, Anthem BCBS, Ascension, Carelon Behavioral Health, Cigna, Optum/UHC**, and Quest Behavioral Health. In Mississippi, Uplift Counseling current accepts commercial insurance plans from Aetna, Anthem BCBS, Carelon Behavioral Health, Cigna, Optum/UHC**, and Quest Behavioral Health. Check your eligibility with Headway here. 

    If Uplift Counseling does not accept your insurance, you can use your out-of-network benefits for clinical counseling in Wisconsin and Mississippi. Your counselor will provide a superbill, which you can submit to your insurance to access those benefits.

    Please note: You are responsible for submitting claims for out-of-network benefits, as Uplift Counseling does not handle this process.

  • Uplift Counseling does take private pay clients with a rate of $135 per session.

  • We require at least 24 hours notice to reschedule or cancel a session. While we make exceptions for emergencies, we charge the full session fee for all other late reschedules or cancellations. We set aside that time specifically for you, and holding your appointment prevents another person in need of counseling from using that time.

  • At the moment we only offer virtual sessions. As the practice grows, the hope is to expand into a physical office located in the Marinette, WI area.

  • Sessions are typically 50 minutes long and we offer weekly, biweekly, monthly, and as needed sessions based on availability.

  • Short answer — your first counseling session is mostly an intake and fit check: expect conversation, some paperwork/logistics, and a plan for next steps.

    The therapist will ask why you came, your current concerns, personal/mental-health history, and what you hope to get from therapy. This helps them understand your situation and start to form a plan.

    You may complete intake forms or brief questionnaires (insurance/consent and emergency-contact info are often covered).

    The therapist will explain confidentiality, their approach (therapy style), fees/insurance and logistics, and any limits to confidentiality. This is a good time to ask questions.

    Emotionally you might feel relief, nervousness, or fatigue after talking — that’s normal. Therapists often summarize the session and suggest goals or next steps.

  • The first session is an opportunity for you to assess rapport and determine whether you feel comfortable. If it doesn’t feel like the right fit, it’s completely okay to seek another therapist. Often, within the first few sessions, you’ll have a sense of whether the relationship feels right. The therapeutic relationship is a vital part of the counseling process, so if something feels off, please share that with your therapist. They can work with you to address your concerns and explore whether adjustments can be made to better support you.